Receptionist
Are you a bright, organized individual with an outgoing demeanor? Do you think fast on your feet to solve client problems? Do you excel in handling administrative tasks and keeping things running smoothly? Are you someone who values feedback, continuous learning, and possesses emotional intelligence to empathize with others' needs?
If this sounds like you, then continue reading to learn more about our exciting opportunity for a veterinary receptionist position!
ABOUT US
Welcome to Steveston Veterinary Hospital, where caring for pets has been our family's passion for over four decades. Steveston Veterinary Hospital has been family run for over 40 years and, we are proud to have served our community with dedication and expertise, becoming a trusted name in veterinary care.
At Steveston Veterinary Hospital, we hold dear to our hearts the values of compassion, knowledge, integrity, and excellence. These values are not just words on paper; they are the guiding principles that shape every interaction we have with our furry patients and their loving owners.
ABOUT YOU
As a qualified receptionist, you understand the importance of seamless communication and teamwork in providing top-notch care for our furry patients. You relish the opportunity to interact with both clients and colleagues, seamlessly juggling multiple tasks.
Checklists are your best friend, aiding in maintaining high standards of efficiency and organization, whether it's ensuring clinical procedures are followed meticulously or upholding impeccable hygiene standards.
Your love for the veterinary profession shines through in everything you do. Whether it's the heartwarming sight of a once-ailing pet bouncing back to health, the infectious joy of a puppy's arrival, or the emotional reunion between a pet and its owner post-surgery, these moments fuel your passion and inspire those around you.
But it's not just about the job; it's about the values that underpin it. Conscientiousness, honesty, teamwork, fun, kindness, and a desire for continuous growth and learning are at the core of what drives you. And guess what? They're at the core of what drives us too. If you share our values and enthusiasm for making a difference, we can't wait to welcome you aboard!
JOB POSITION: Receptionist
Wage: $18.00-$23.00 per hour based on experience
EXPERIENCE
Minimum 1 year working in a veterinary hospital OR
Minimum 1 year working as a receptionist OR
Veterinary Office Diploma
QUALIFICATIONS
Ability to work in a face paced, sometimes stressful environment
Ability to prioritize and multitask
Excellent customer service skills and ability to create and maintain client relationships
Professional telephone manners
Self motivated individual, able to work well on your own and in team environment
Reliable, punctual
Able to handle case sensitive information and procedures such as euthanasia
Join our client care team whose purpose is to make sure pets get the treatments they need and clients are satisfied each time they come through our doors! Your responsibilities will include:
Efficiently handling client inquiries via phone and email
Creating a welcoming environment for guest families and their pets
Scheduling appointments and sending reminders for essential health visits
Accurately managing data in our practice management software
Maintaining organized filing systems and records
Conducting outreach to potential clients through various channels
Ensuring the reception area meets hygiene standards
Handling daily cash transactions and insurance claim forms promptly
Reporting and filing test results on time
Making outbound calls for vaccine reminders and other health-related events
BENEFITS
Dental care
Extended health care
Paid time off
Hospital discount
Vision care
CE allowance
EDUCATION
Secondary School (required)
Administrative experience: 1 year (required)
Veterinary: 1 year (required)
So what are you waiting for? Step into a role where you can make a real difference in the lives of animals and be part of a team dedicated to something special.
Apply now by uploading your cover letter and resume below. Let's write the next chapter of your career together at Steveston Vet!
